Support

Setup links live for about 30 minutes from when the app generates them. To get a fresh one, open Triggers on your iPhone → Settings → Email Alias → tap Add another source. The app will mail you a new desktop link.

Open Triggers → Settings → Outlook Connection → Disconnect. We delete the Microsoft Graph subscription on Microsoft's side and erase the sealed OAuth tokens from our database. You can reconnect any time — no data is kept once you disconnect.

Run through this quickly first:

• The phone was on its charger overnight (armed email alarms need a stable network connection).
• The app wasn't force-quit. Background alarms still work, but force-quitting cuts the connection.
• The alarm was armed during the watch window — check Settings → the alarm row for the next window's start/end.
• The sender or subject filter actually matched the test email. A typo in an @domain.com filter is the most common cause.

If all four check out, email support@triggersalarm.com with the alarm time and the sender of the test email and we'll check the server-side logs.

Open Triggers → Settings → Account → Delete account. The delete is immediate and irreversible — alarms, devices, Outlook connection (Graph subscription revoked), and any pending records are all erased. There is no recovery window.

Time alarms work without an account, so deletion only affects email alarms.

Triggers v1 is free. There is no subscription. Nothing to cancel, nothing to refund. If pricing ever changes, the new terms will only apply to new installs — existing users get advance notice.